wesleyhottie1
Elkview, WV
24, joined Jan. 2011
|
My phone is a lg prestige I emailed lg they said to reset the phone to fix the touch screen will I lose all of my data
Meet singles at DateHookup.dating, we're 100% free! Join now!
|
deeptangoflyfre
San Diego, CA
49, joined Jan. 2014
|
I assume they told you to do a Hard Reset. This will return the phone to factory conditions like if you just opened it up from the package with exception to whatever is saved on your sdcard.
How did they propose you do a Hard Reset if you can not use the touch screen?
What I would recommend is plug your phone into a computer using a usb cable. See if you can retrieve anything first.
Also, see if your contact list is tied to a gmail account. If it is then you can limit the losses.
What exactly is happening with your phone? Have you shut it down, removed the battery, waited 5 minutes, cleaned the screen (nothing corrosive just a mild cleaner with a smooth wipe) and put it back together & turned it on?
|
wesleyhottie1
Elkview, WV
24, joined Jan. 2011
|
Well the touch screen will still work but the it won't got to the left Side when I tap a icon on the left side it just goes to the right side if I reset it will i lose every thing like my pics or videos ringtones contacts
|
cupocheer
Assumption, IL
68, joined May. 2010
|
Have you contacted tech support?
|