| 3/20/2015 9:48:02 PM |
Dear Administrators |
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bistia
Roseville, CA
49, joined Jul. 2009
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Is it so hard for you guys to at least acknowledge the problems we are all encountering???
or
Is it that you guys aren't capable of communicating with people???
or
You guys don't give a damn about what happens here???
Meet singles at DateHookup.dating, we're 100% free! Join now!
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| 3/22/2015 3:55:50 AM |
Dear Administrators |
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makeusmile34
Pickens, SC
37, joined Apr. 2013
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Is it so hard for you guys to at least acknowledge the problems we are all encountering???
or
Is it that you guys aren't capable of communicating with people???
or
You guys don't give a damn about what happens here???
with you 100% 
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| 3/22/2015 4:02:00 PM |
Dear Administrators |
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edsel057
Ypsilanti, MI
65, joined Dec. 2013
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like you said  i might consider going to another site if this keeps up
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| 3/22/2015 4:19:25 PM |
Dear Administrators |
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holdyournose
Beverly Hills, CA
50, joined Mar. 2014
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As far as a dating site, it's a piece of shit anyway. So no harm. Forums are OK.
Most people are free users on here, perhaps we all can ask for a refund? AND for those who paid, shame on you.
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| 3/22/2015 5:36:38 PM |
Dear Administrators |
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edsel057
Ypsilanti, MI
65, joined Dec. 2013
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thats right !!! some people pay on here  oh, i bet their pissed 
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| 4/20/2015 4:01:28 PM |
Dear Administrators |
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wineandroses2
Middleport, OH
59, joined Oct. 2013
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Is it so hard for you guys to at least acknowledge the problems we are all encountering???
or
Is it that you guys aren't capable of communicating with people???
or
You guys don't give a damn about what happens here???
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| 4/20/2015 9:34:47 PM |
Dear Administrators |
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sorpstar
Wayne, NJ
63, joined Oct. 2009
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Did some research..try this
Try this link below..they own site we're on and others..perhaps catch them by opening their pg and tell them in total detail what's gone wrong here and with site...it's worth a try. .i saw an advertising tele # perhaps call them maybe they know more about why DH people are being ignored totally for CS issues..i had done google search starting with who owns DH site and found the link below...copy and paste it to your browser. ..again nothing to lose/ maybe a solution...
Maybe you can say you'll reach sponsors and tell them what's going on here and perhaps that will upset sponsors who seek out our business..
http://www.onlinedatingmagazine.com/contactus
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| 4/25/2015 3:44:47 PM |
Dear Administrators |
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momcat3
Danbury, CT
63, joined Apr. 2015
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Is it so hard for you guys to at least acknowledge the problems we are all encountering???
or
Is it that you guys aren't capable of communicating with people???
or
You guys don't give a damn about what happens here???
Probably all 3. Moreover I would say they don't give a damn. 
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| 4/27/2015 7:09:57 PM |
Dear Administrators |
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sorpstar
Wayne, NJ
63, joined Oct. 2009
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Posted By Joe Tracy on Apr 26, 2015 | 1 comment
1
Users of IAC’s DateHookup online dating site seem to be frustrated over the lack of customer support and forum moderation.
April 26, 2015 –
The parent company of Match.com, IAC, seems to be letting one of its online dating services, DateHookup, die a slow death. On August 31, 2012, IAC acquired DateHookup which had made a reported $500 million in 2011. But today users are complaining of no customer service, no forum moderation, and support questions going unanswered.
The last post on DateHookup’s Twitter page was February 19, 2014. That same date marks the final post on DateHookup’s Facebook page too. The service’s blog no longer exists.
SEE ALSO: IAC Acquires DateHookup
On April 25, 2015, Online Dating Magazine received an email from a user named Debbie (Online Dating Magazine is withholding her last name), complaining about no response from DateHookup customer support or its parent company, IAC. In the email, Debbie says that her support emails since 3/17/2015 have all gone unanswered. She even wrote a letter and snail-mailed it to IAC. There was no response.
“Since the new owners have taken over their site has gone downhill really bad with a lot of other members needing help and not getting any response from CS,” says Debbie.
While it’s not unusual for a company to buy a service and integrate it into their bigger service, it is unusual to buy a service and leave it unattended with no customer service responses and no forum moderation.
It is unusual to buy an online dating service and then leave it unattended CLICK TO TWEET
The lack of forum moderation has resulted in some interesting posts. Under “Site Suggestions,” one user posted:
“Sell the site… to a company that will improve it.”
That post was four months ago. Multiple other posts complain of an increase in fake profiles, scammers, and spam. Those, too, have gone unanswered.
It is unknown if IAC’s DateHookup is simply understaffed now or if IAC is letting it slowly die off. If the site is not being staffed, but still making a profit from ads, there is the ethical and legal question if IAC should be held responsible for an increase of unmonitored fake profiles, scams, etc.
Share this story
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Online Dating Magazine sent an email to DateHookup customer support. This article will be updated if they respond.
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| 5/17/2015 6:56:37 PM |
Dear Administrators |
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raineonme01
Olathe, KS
56, joined Apr. 2015
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Dear admin where were you when I sent request for help after being hacked
Never mind , the crisis is over now
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| 5/18/2015 8:13:17 AM |
Dear Administrators |
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wineandroses2
Middleport, OH
59, joined Oct. 2013
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Is it so hard for you guys to at least acknowledge the problems we are all encountering???
or
Is it that you guys aren't capable of communicating with people???
or
You guys don't give a damn about what happens here???
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| 5/23/2015 4:02:57 PM |
Dear Administrators |
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paul502
Lubbock, TX
43, joined Oct. 2010
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Nothing works properly every time i try to view a profile i am redirected to some crap or the app store i have to close the window and log in again the new users section hasn't worked in weeks. Not to mention i cannot post pic's you cannot make money without people using your site!
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| 5/24/2015 8:09:06 AM |
Dear Administrators |
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wineandroses2
Middleport, OH
59, joined Oct. 2013
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Nothing works properly every time i try to view a profile i am redirected to some crap or the app store i have to close the window and log in again the new users section hasn't worked in weeks. Not to mention i cannot post pic's you cannot make money without people using your site!
This site is nothing since Dustin sold it. Nobody gives a damn. Mods and CS. Losers they are.
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| 5/28/2015 12:40:15 AM |
Dear Administrators |
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pickygirl72
Barrow, AK
45, joined Sep. 2011
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They like your third comment.
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| 6/13/2015 8:08:37 AM |
Dear Administrators |
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wineandroses2
Middleport, OH
59, joined Oct. 2013
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They like your third comment.
I sure hope so. LMFAO.
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| 6/24/2015 10:55:47 AM |
Dear Administrators |
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pentopaper2
Oklahoma City, OK
49, joined Apr. 2014
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I decided I was leaving and figured I would go out with a bang, I created a thread with porn pix taunting them to suspend me. Each day I went and looked and the thread was still there and I was never suspended. There is absolutely no oversight or forum moderation. Post what you want
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| 6/26/2015 1:02:37 AM |
Dear Administrators |
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pickygirl72
Barrow, AK
45, joined Sep. 2011
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Who cares. Have fun and move the f uck on.
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| 7/21/2015 6:34:41 PM |
Dear Administrators |
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lisalucylu
Statham, GA
56, joined Jun. 2012
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Cannot load new profile pictures. Every time ck. Out a page. Kicked to games. The only one who seems to have No PROBLEM. Using is my stalker. Who comes back w different names. Left recent activity in case I come up missing. Seriously... PLEASE help.Thanks... Used to be my fav. Site. Now. Had to look for other options. Thought absence ( months) he go on.but hasn't....
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| 8/25/2015 11:41:22 PM |
Dear Administrators |
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happyladyme
Stephens City, VA
73, joined May. 2014
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They say they don't monitor the posts and rooms. Only the pictures are monitored and poorly at that IMO.
[Edited 8/25/2015 11:42:04 PM ]
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| 8/27/2015 3:54:53 AM |
Dear Administrators |
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pickygirl72
Barrow, AK
45, joined Sep. 2011
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I pick #3
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