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4/8/2015 8:22:26 AM |
This site has problems |
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asain_browneyes
New York, NY
46, joined Apr. 2014
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I been trying to load up photos n can't why??!
Meet singles at DateHookup.dating, we're 100% free! Join now!
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4/8/2015 12:20:30 PM |
This site has problems |
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robin0109
Cincinnati, OH
34, joined Feb. 2013
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Why make another thread if You aready have one?LOL
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4/13/2015 11:03:08 PM |
This site has problems |
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skyabove
Anchorage, AK
45, joined Feb. 2013
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4/14/2015 10:51:26 AM |
This site has problems |
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HopeisLuv
Brooklyn, NY
51, joined Oct. 2014
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Hi I'm Sam,it looks dead here ...??
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4/14/2015 12:43:53 PM |
This site has problems |
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skyabove
Anchorage, AK
45, joined Feb. 2013
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Yea, the Bug dept. Is a must hang out at
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4/20/2015 9:53:02 PM |
This site has problems |
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sorpstar
Wayne, NJ
63, joined Oct. 2009
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Did some research..try this
Try this link below..they own site we're on and others..perhaps catch them by opening their pg and tell them in total detail what's gone wrong here and with site...it's worth a try. .i saw an advertising tele # perhaps call them maybe they know more about why DH people are being ignored totally for CS issues..i had done google search starting with who owns DH site and found the link below...copy and paste it to your browser. ..again nothing to lose/ maybe a solution...
Maybe you can say you'll reach sponsors and tell them what's going on here and perhaps that will upset sponsors who seek out our business..
http://www.onlinedatingmagazine.com/contactus
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4/27/2015 7:10:23 PM |
This site has problems |
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sorpstar
Wayne, NJ
63, joined Oct. 2009
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Posted By Joe Tracy on Apr 26, 2015 | 1 comment
1
Users of IAC’s DateHookup online dating site seem to be frustrated over the lack of customer support and forum moderation.
April 26, 2015 –
The parent company of Match.com, IAC, seems to be letting one of its online dating services, DateHookup, die a slow death. On August 31, 2012, IAC acquired DateHookup which had made a reported $500 million in 2011. But today users are complaining of no customer service, no forum moderation, and support questions going unanswered.
The last post on DateHookup’s Twitter page was February 19, 2014. That same date marks the final post on DateHookup’s Facebook page too. The service’s blog no longer exists.
SEE ALSO: IAC Acquires DateHookup
On April 25, 2015, Online Dating Magazine received an email from a user named Debbie (Online Dating Magazine is withholding her last name), complaining about no response from DateHookup customer support or its parent company, IAC. In the email, Debbie says that her support emails since 3/17/2015 have all gone unanswered. She even wrote a letter and snail-mailed it to IAC. There was no response.
“Since the new owners have taken over their site has gone downhill really bad with a lot of other members needing help and not getting any response from CS,” says Debbie.
While it’s not unusual for a company to buy a service and integrate it into their bigger service, it is unusual to buy a service and leave it unattended with no customer service responses and no forum moderation.
It is unusual to buy an online dating service and then leave it unattended CLICK TO TWEET
The lack of forum moderation has resulted in some interesting posts. Under “Site Suggestions,” one user posted:
“Sell the site… to a company that will improve it.”
That post was four months ago. Multiple other posts complain of an increase in fake profiles, scammers, and spam. Those, too, have gone unanswered.
It is unknown if IAC’s DateHookup is simply understaffed now or if IAC is letting it slowly die off. If the site is not being staffed, but still making a profit from ads, there is the ethical and legal question if IAC should be held responsible for an increase of unmonitored fake profiles, scams, etc.
Share this story
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Online Dating Magazine sent an email to DateHookup customer support. This article will be updated if they respond.
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5/2/2015 8:03:37 AM |
This site has problems |
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wineandroses2
Middleport, OH
59, joined Oct. 2013
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Plenty of problems. i am about fed up with this damn site.
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5/3/2015 4:14:31 AM |
This site has problems |
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blonde_brunette
Zibak‘Anata
Israel
37, joined Aug. 2014
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Plenty of problems. i am about fed up with this damn site.
Then why dont you leave if your fed up?
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5/3/2015 12:07:43 PM |
This site has problems |
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hisbaby4ever13
Ramseur, NC
33, joined Jul. 2014
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Exaaaactly.
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5/4/2015 6:40:04 AM |
This site has problems |
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wineandroses2
Middleport, OH
59, joined Oct. 2013
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Then why dont you leave if your fed up?
May do that and never return. haha.
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5/4/2015 2:06:54 PM |
This site has problems |
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moonshine01
Elkmont, AL
30, joined Apr. 2014
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Wow..
[Edited 5/4/2015 2:07:07 PM ]
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5/4/2015 6:04:13 PM |
This site has problems |
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timothycg
Andover, MN
55, joined Mar. 2013
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What do you expect for a free site. And if you paid for services you got screwed big time. So to all who like to b*tch about crap not working, deal with it or move on.
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5/4/2015 8:04:18 PM |
This site has problems |
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hisbaby4ever13
Ramseur, NC
33, joined Jul. 2014
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Exaaaaactly.
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5/4/2015 11:20:05 PM |
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robin0109
Cincinnati, OH
34, joined Feb. 2013
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5/8/2015 6:36:01 AM |
This site has problems |
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happyladyme
Stephens City, VA
73, joined May. 2014
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What do you expect for a free site. And if you paid for services you got screwed big time. So to all who like to b*tch about crap not working, deal with it or move on.
It looks like the one you quoted isn't the only one complaining..
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