4/12/2015 7:47:13 PM |
Cannot accept friend requests |
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my2sunshine
Pulaski, NY
50, joined Apr. 2013
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Clicking on accept friend request goes to blank screen and doesn't work.
Meet singles at DateHookup.dating, we're 100% free! Join now!
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4/12/2015 8:21:21 PM |
Cannot accept friend requests |
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sorpstar
Wayne, NJ
63, joined Oct. 2009
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There's threads on this subject started already...post on the one with the most replies
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4/20/2015 3:59:51 PM |
Cannot accept friend requests |
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wineandroses2
Middleport, OH
59, joined Oct. 2013
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Clicking on accept friend request goes to blank screen and doesn't work. Same problem.
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4/20/2015 9:35:26 PM |
Cannot accept friend requests |
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sorpstar
Wayne, NJ
63, joined Oct. 2009
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Did some research..try this
Try this link below..they own site we're on and others..perhaps catch them by opening their pg and tell them in total detail what's gone wrong here and with site...it's worth a try. .i saw an advertising tele # perhaps call them maybe they know more about why DH people are being ignored totally for CS issues..i had done google search starting with who owns DH site and found the link below...copy and paste it to your browser. ..again nothing to lose/ maybe a solution...
Maybe you can say you'll reach sponsors and tell them what's going on here and perhaps that will upset sponsors who seek out our business..
http://www.onlinedatingmagazine.com/contactus
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4/24/2015 10:21:14 AM |
Cannot accept friend requests |
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mizzangeleyezo4
Santa Clarita, CA
39, joined Jan. 2013
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I noticed that today..dh is falling apart.
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4/25/2015 12:20:05 AM |
Cannot accept friend requests |
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jenwistafke
Huntsville, AL
38, joined Sep. 2014
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When i hit on the friends request it go blank n dont know what to do please help need my friends on there
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4/25/2015 5:59:11 AM |
Cannot accept friend requests |
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robin0109
Cincinnati, OH
34, joined Feb. 2013
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There's threads on this subject started already...post on the one with the most replies
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4/25/2015 3:46:02 PM |
Cannot accept friend requests |
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momcat3
Danbury, CT
63, joined Apr. 2015
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Clicking on accept friend request goes to blank screen and doesn't work.
Everyone I know is having the same problem. I think they disabled the feature.
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4/27/2015 7:09:29 PM |
Cannot accept friend requests |
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sorpstar
Wayne, NJ
63, joined Oct. 2009
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Posted By Joe Tracy on Apr 26, 2015 | 1 comment
1
Users of IAC’s DateHookup online dating site seem to be frustrated over the lack of customer support and forum moderation.
April 26, 2015 –
The parent company of Match.com, IAC, seems to be letting one of its online dating services, DateHookup, die a slow death. On August 31, 2012, IAC acquired DateHookup which had made a reported $500 million in 2011. But today users are complaining of no customer service, no forum moderation, and support questions going unanswered.
The last post on DateHookup’s Twitter page was February 19, 2014. That same date marks the final post on DateHookup’s Facebook page too. The service’s blog no longer exists.
SEE ALSO: IAC Acquires DateHookup
On April 25, 2015, Online Dating Magazine received an email from a user named Debbie (Online Dating Magazine is withholding her last name), complaining about no response from DateHookup customer support or its parent company, IAC. In the email, Debbie says that her support emails since 3/17/2015 have all gone unanswered. She even wrote a letter and snail-mailed it to IAC. There was no response.
“Since the new owners have taken over their site has gone downhill really bad with a lot of other members needing help and not getting any response from CS,” says Debbie.
While it’s not unusual for a company to buy a service and integrate it into their bigger service, it is unusual to buy a service and leave it unattended with no customer service responses and no forum moderation.
It is unusual to buy an online dating service and then leave it unattended CLICK TO TWEET
The lack of forum moderation has resulted in some interesting posts. Under “Site Suggestions,” one user posted:
“Sell the site… to a company that will improve it.”
That post was four months ago. Multiple other posts complain of an increase in fake profiles, scammers, and spam. Those, too, have gone unanswered.
It is unknown if IAC’s DateHookup is simply understaffed now or if IAC is letting it slowly die off. If the site is not being staffed, but still making a profit from ads, there is the ethical and legal question if IAC should be held responsible for an increase of unmonitored fake profiles, scams, etc.
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Online Dating Magazine sent an email to DateHookup customer support. This article will be updated if they respond.
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5/2/2015 8:02:42 AM |
Cannot accept friend requests |
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wineandroses2
Middleport, OH
59, joined Oct. 2013
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Complaining and posting does not do anything. We all need to say hell with dh and delete.
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